Privacy Policy
Effective Date: 25 March 2025 · Exvion Global Private Limited
At Exvion Global, we take the privacy of our clients, visitors, and partners seriously. This policy explains what data we collect, how we use it, and the choices you have. We are committed to full transparency — no tracking you without purpose, no selling your information, ever.
1. Information We Collect
1.1 Information You Provide
When you engage with our services, submit a project inquiry, schedule a consultation, or contact us directly, we may collect: your full name, email address, phone number, company name, project requirements and descriptions, and any other information you choose to share.
1.2 Information Collected Automatically
When you browse our website, we may automatically collect technical information such as your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and device identifiers. This data is collected via cookies and similar tracking technologies to help us improve website performance and user experience.
1.3 Lead Qualification Data
When you fill out our multi-step service inquiry forms, we collect information about your project budget, technical requirements, organizational size, and other business-specific details necessary to assess how best to serve your needs.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to your inquiries and project requirements within 24 hours
- To schedule and conduct strategy and discovery calls
- To send you relevant project proposals, estimates, and service recommendations
- To onboard you as a client and deliver contracted services
- To send transactional emails such as meeting confirmations and booking reminders
- To improve our website performance, forms, and user experience
- To comply with applicable legal and regulatory obligations
- To protect against fraudulent, unauthorized, or illegal activity
3. Data Sharing & Disclosure
3.1 We Do Not Sell Your Data
Exvion Global does not sell, rent, trade, or otherwise transfer your personal information to third parties for commercial purposes. Your data belongs to you.
3.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform and delivering services. These include email delivery services (Resend), calendar and scheduling tools (Google Calendar API), cloud infrastructure providers (Vercel, AWS), and database services. All such providers are contractually bound to maintain the confidentiality and security of your data.
3.3 Legal Requirements
We may disclose your information if required to do so by applicable law, court order, or governmental authority, or if we believe such disclosure is necessary to protect the rights, property, or safety of Exvion Global, our clients, or the public.
4. Data Retention
We retain your personal information for as long as is reasonably necessary to fulfil the purposes outlined in this Privacy Policy, maintain our business records, comply with applicable legal obligations, and resolve any disputes. When your data is no longer required, we securely delete or anonymize it in accordance with our internal data lifecycle policies. Lead and inquiry data that does not result in a contracted project is retained for a maximum of 12 months.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include HTTPS encryption for all data in transit, encrypted database storage, strict access controls, regular security assessments, and secure API authentication.
While we take every reasonable precaution, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you promptly in the event of a data breach that affects your personal information.
7. Your Rights
You have the following rights with respect to your personal information:
- Right to Access: Request a copy of the personal data we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data, subject to legal retention obligations
- Right to Restriction: Request that we limit the processing of your data
- Right to Portability: Request your data in a structured, machine-readable format
- Right to Object: Object to the processing of your data for direct marketing purposes
- Right to Withdraw Consent: Withdraw any previously given consent at any time
8. Third-Party Links
Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policy of any third-party site you visit through links from our platform.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a minor has submitted personal data to us without parental consent, please contact us immediately and we will take steps to remove that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out through any of the following channels:
This Privacy Policy was last updated on 25 March 2025. Any disputes arising from this policy shall be governed by the laws of India. Exvion Global Private Limited reserves the right to amend this policy at any time.